Product support after purchase
Care instructions for an elasticated crystal bracelet after it has been sold:
- Gentle Maintenance: To ensure the lasting beauty and resilience of your elasticated crystal bracelet, we recommend handling it with utmost care. Treat it delicately when putting it on or taking it off, avoiding any excessive pulling or stretching that could strain the elastic string.
- Water-Free Zone: Protect the integrity of your bracelet by keeping it away from water. We advise removing the bracelet before engaging in activities such as swimming or bathing, as prolonged exposure to water may compromise the elasticity of the string and potentially harm the crystals.
- Chemical Caution: Safeguard your bracelet from the damaging effects of harsh chemicals. Avoid direct contact with substances such as perfumes, lotions, and cleaning agents, as they can pose a risk to the longevity of the elastic string and the crystals. Apply any personal care products prior to adorning your bracelet to minimize contact.
- Regular Checkups: Show your bracelet some love by conducting periodic inspections. Look for any signs of wear and tear, such as fraying or stretching of the elastic string, and examine the condition of the crystals and metal components. Should you notice any issues, we recommend seeking assistance from a professional jeweler for repair or restringing.
- Secure Storage: When your bracelet is not adorning your wrist, ensure its safekeeping. Store it in a dry and protected place, ideally within a soft pouch or a dedicated jewelry box. Shield it from excessive sunlight, as prolonged exposure to direct sunlight can weaken the elastic string over time.
By adhering to these care instructions, you’ll be able to cherish the enduring beauty and enchanting energy of your elasticated crystal bracelet for years to come.
Care instructions for a silver-plated pendant after it has been sold:
- Gentle Handling: Treat your silver-plated pendant with care to avoid scratching or damaging the delicate plated surface. When handling the pendant, hold it by the chain or the non-plated areas to minimize direct contact with the plated surface.
- Avoid Water and Moisture: Water and moisture can tarnish silver-plated jewelry. It is best to remove your pendant before swimming, showering, or engaging in activities that may expose it to excessive moisture. If the pendant does come into contact with water, gently pat it dry with a soft cloth as soon as possible.
- Chemical-Free Zone: Keep your pendant away from harsh chemicals, including perfumes, lotions, hairsprays, and cleaning products. These substances can cause the silver plating to fade or tarnish. It is advisable to apply any personal care products or fragrances before putting on your pendant.
- Storage: When not wearing your silver-plated pendant, store it in a cool, dry place. It is recommended to keep it separate from other jewelry to prevent scratching. Consider storing it in a soft pouch or a jewelry box lined with a tarnish-resistant fabric.
- Cleaning: To maintain the shine of your silver-plated pendant, periodically clean it with a soft, lint-free cloth. Gently rub the surface to remove any dirt or fingerprints. Avoid using harsh cleaning solutions or abrasive materials, as they can damage the plating.
- Regular Inspections: Check your pendant regularly for any signs of wear or damage. If you notice any discoloration, fading, or peeling of the silver plating, it may be time to have the pendant re-plated or professionally cleaned.
By following these care instructions, you can help preserve the appearance and quality of your silver-plated pendant, allowing it to shine and be enjoyed for a long time.
Care instructions for a silver chain 925 after sale:
- Gentle Handling: Handle your silver chain with care to avoid kinks or damage. When taking off or putting on the chain, hold it from the ends rather than pulling or tugging on the chain itself. This helps prevent unnecessary strain and potential damage.
- Avoid Exposure to Moisture: Water and moisture can tarnish silver, so it’s best to remove your chain before showering, swimming, or engaging in activities that may expose it to excessive moisture. If the chain does come into contact with water, pat it dry with a soft cloth as soon as possible to prevent tarnishing.
- Keep Away from Harsh Chemicals: Harsh chemicals, such as perfumes, lotions, and cleaning products, can accelerate tarnishing of silver. It’s advisable to apply these substances before putting on your chain and allow them to fully dry before wearing it. Avoid direct contact between the chain and any chemicals.
- Regular Cleaning: Over time, silver can develop tarnish, which is a natural process. To keep your silver chain looking its best, regularly clean it with a soft, lint-free cloth. Gently rub the chain to remove any tarnish or dirt. For more stubborn tarnish, you can use a silver polishing cloth or a mild silver cleaning solution following the product instructions.
- Proper Storage: When you’re not wearing your silver chain, store it in a cool, dry place. Use a jewelry box or a soft pouch to protect it from scratches and prevent exposure to air, which can accelerate tarnishing. If possible, store it separately from other jewelry to avoid tangling or scratching.
- Regular Inspections: Periodically inspect your silver chain for any signs of damage, such as weak links or loose clasps. If you notice any issues, have it repaired by a professional jeweler to prevent further damage.
By following these care instructions, you can help maintain the appearance and quality of your silver 925 marked chain, ensuring that it continues to shine and be enjoyed for years to come.